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HIV Counselling in Markham: Where to Start
Markham is one of Canada's most diverse suburbs, with large South Asian, Chinese and Tamil communities.
Many Markham households are multigenerational, with parents, in-laws and children under one roof. That is a source of strength, but it makes it hard to take a private phone call, collect a prescription or explain a clinic visit. Our Markham clients tend to be professionals and parents who want precise, discreet advice and a plan they can carry out without disrupting family life.
Think of this as your Markham roadmap for HIV testing: the right test at the right time, realistic results times, how a reactive screen is confirmed, and the counselling you deserve before and after. Dr. Yuvraj Monga, who has more than 25 years of HIV and STD experience, offers that counselling online and in confidence.
People usually find us while searching for the best doctors for HIV/AIDS in Markham or an infectious disease specialist nearby. If that's you, this guide and a private session can save you weeks of waiting. Our counselling also covers Toronto, Mississauga and Vaughan and the rest of Ontario.
In short
- People in Markham can book confidential HIV pre- and post-test counselling with Dr. Yuvraj Monga online for US$99.
- Specialist HIV care in Markham is mainly provided by infectious disease services at Markham Stouffville and nearby Toronto teaching hospitals, by referral.
- A reactive HIV screen in Ontario is confirmed by the Public Health Ontario Laboratory before a diagnosis is made.
- Exposure in the last 72 hours? Go to the Markham Stouffville Hospital emergency department for PEP now.
Run by Dr. Yuvraj Monga, HIV, AIDS & STD Specialist
Behind this page is the HIV Testing Counselling program of Dr. Yuvraj Monga, MBBS, MD, an HIV, AIDS and STD specialist physician with a fellowship in infectious diseases. Over 25 years he has managed and treated patients from around the world. His team counsels people in Ontario online, following WHO guidelines, with the EXACT program at the core.
- Indian Achievers Award (2014)
- Brand Achiever, Health Care Excellence Awards (2015)
- Indian Achievers Award for Best Clinic in Delhi-NCR (2017)
Easy consultation, friendly follow-up. We were among the first to build a counselling program around the full journey of exposure, anxiety, counselling, testing and treatment.
Markham at a Glance: HIV Testing Essentials
- Health region
- York Region Public Health
- Provincial health card
- OHIP
- Who confirms HIV results
- Public Health Ontario Laboratory
- PrEP coverage
- OHIP+ covers PrEP for residents aged 24 and under without a private plan; others usually use workplace or school insurance, the Trillium Drug Program, ODSP, Ontario Works or the Ontario Drug Benefit at 65+.
- Testing options
- Ontario offers anonymous HIV testing at designated sites, and the GetaKit program can mail a free HIV self-test to eligible residents.
- Health advice line
- Health811
- Your time zone
- Eastern Time. India is 10 hours 30 minutes ahead, one hour less in summer.
Programs and coverage change. Confirm details with the clinic, pharmacist or Health811 before relying on them.
Support for People in Markham
Counselling in Punjabi & Hindi for South Asian Families
For many South Asian families in Markham, talking about sex, testing or HIV simply doesn't happen at home. Dr. Monga understands those pressures. Sessions in English, Punjabi or Hindi give you a private space to understand your risk, plan testing and decide, in your own time, whether and how to involve a partner or family. Read: talking to your partner about an exposure.
New to Canada? HIV Testing and Immigration
Recently moved to Markham? Your HIV status from a private clinic test is confidential and separate from immigration. The immigration medical exam has its own HIV test, with counselling from the panel physician if it is positive, and HIV alone does not automatically mean inadmissibility. We help newcomers understand OHIP coverage, find testing and feel less alone. Our sister site covers HIV testing and PEP for NRIs and expats.
HIV Test Results Time in Markham
Two different clocks matter: how soon after exposure a test can detect HIV (the window period), and how long the result takes to reach you. Both vary by test type. In Markham, a typical picture looks like this:
- Minutes
HIV self-test
The INSTI HIV self-test, approved by Health Canada, shows a result in about one minute. Because it detects antibodies, it is conclusive from about 3 months after an exposure.
- 15 minutes or less
Point-of-care rapid testing
Offered at many Ontario clinics and outreach sites. Any reactive result is sent for laboratory confirmation.
- Up to ~2 weeks
Fourth-generation lab test
Blood drawn at a clinic or lab in Markham is screened for p24 antigen plus antibodies. Most infections show by 6 weeks; many clinicians repeat at 3 months for certainty. Ask how results are shared: many Ontario clinics call only if something needs follow-up, so confirm the plan.
- A few more days
Supplementary testing
A reactive screen goes to the Public Health Ontario Laboratory for a different confirmatory assay, sometimes with an HIV RNA test.

A delay usually means nothing more than a busy lab. If you have not heard back after two weeks, call the clinic; don't assume the worst. If you took PEP, follow-up tests are typically at 4–6 weeks and again at 3 months after the exposure.
Thinking of testing again? Our sister site explains when a retest after a negative HIV result is really needed, and HIV window period testing in plain language.
Pre- and Post-HIV Test Counselling: What's the Difference?
Counselling is part of good HIV testing, not an optional extra. Pre-test counselling (or a briefer pre-test discussion) prepares you before blood is drawn. Post-test counselling happens when the result comes back and turns a number on a report into a plan. In Markham, clinics usually offer a short version of both; a dedicated session gives you time to ask everything.
| Pre-test counselling | Post-test counselling | |
|---|---|---|
| When | Before the sample is taken | When the result is ready |
| Main purpose | Informed consent and choosing the right test and timing | Understanding the result and deciding next steps |
| What it covers | Your exposure, window periods, which test, how results are shared, confidentiality | What the result means, retesting, prevention or PrEP, confirmation and linkage to care |
| Who needs it | Everyone; WHO recommends at least clear pre-test information | Everyone, and especially anyone with a reactive or unclear result |
| Typical length | 5–15 minutes at a clinic | 15–45 minutes, longer for a new diagnosis |
What is post-test counselling, in plain words?
It is the part of HIV testing that answers “So what does this mean for me?” A counsellor or doctor explains your result in light of your exposure date and test type, tells you whether you need a repeat test, and, if the result is reactive, walks you through confirmation, treatment and who to tell. Done well, it prevents both false reassurance and unnecessary panic.
Why screening tests need explaining
Screening tests in Ontario are deliberately sensitive, so they occasionally react when there is no HIV, and they can miss an infection that is only days old. HIV screening test counselling puts your result in context: which test, how long after the exposure, and what, if anything, you need to do next.
See how a session runs step by step in our counselling process, or read about early HIV testing options.
What Test Is Used to Confirm a Diagnosis of HIV?
People often ask us, “What test is used to confirm a diagnosis of HIV?” In Ontario, as across Canada, confirmation is a laboratory process, not a single test, and it is handled by the Public Health Ontario Laboratory:
Initial screening
Lab antigen/antibody test or rapid test. Non-reactive after the window period means no HIV; reactive means more testing.
Supplementary test
At the Public Health Ontario Laboratory, a reactive screen is re-tested with a different assay, usually an HIV-1/HIV-2 antibody differentiation test. The older Western blot has largely been replaced.
RNA testing for discordant results
An HIV RNA (viral load) test settles results that don't match or that may reflect acute infection.
Linkage to care
A confirmed result leads to a specialist referral, CD4 and viral load testing, and an early start to treatment.
Making sense of serology reports
HIV serology reports use technical language, and a single word like “indeterminate” can cause days of panic. In an HIV serology test counselling session, we explain each line of your report, the type of assay used and how the lab reached its interpretation, so you know exactly where you stand.
Post-Test Counselling for HIV: What Happens After Each Result
Post-test counselling looks different depending on what the report says. Here is what we cover for each result, for people in Markham and everywhere else:
Non-reactive (negative)
A non-reactive result is reassuring, but only conclusive if the test was done late enough. We check the date and test type with you, plan any final retest and then help you close the chapter, which for many anxious people is the hardest part.
- Was the test after the window period?
- Do I need one more test?
- Is PrEP worth considering?
Indeterminate
An indeterminate result means the lab could not give a clear answer. It can happen very early in an infection, but more often it is a non-specific reaction in someone without HIV. The lab will ask for a repeat sample, usually within a few weeks. Waiting is difficult, and support during this time matters.
- Is indeterminate the same as positive?
- How long until the repeat?
- Who can I talk to meanwhile?
Reactive / confirmed positive
A confirmed diagnosis changes plans, not your future. HIV specialists in Markham will start treatment quickly, and most people reach an undetectable viral load within months. Counselling gives you space for the emotions, and practical help with who to tell, when, and how.
- What happens at my first specialist visit?
- Who do I have to tell?
- How will this affect my relationship?
Waiting is often the hardest part: these practical tools for coping while you wait for HIV results can help. If your result is confirmed positive, read about HIV treatment options, viral load and CD4 counts and the HIV care continuum, from diagnosis to undetectable.
Questions about HIV disclosure and the law in Canada are complex. For legal advice, contact a legal clinic such as the HIV & AIDS Legal Clinic Ontario (HALCO) or the HIV Legal Network.
The EXACT Program
EXposure, Anxiety, Counselling, Testing & Treatment: one confidential pathway from the moment of worry to a clear answer.
- EX
Exposure
A calm, detailed review of what happened and the real level of risk. PEP timing is checked first.
- A
Anxiety
Support for the sleepless nights and constant checking that often follow a scare.
- C
Counselling
Guidance on partners, family, work and long-term wellbeing.
- T
Testing & Treatment
A dated test plan, report reviews, and guidance on PEP, PrEP and HIV treatment.
HIV in Brief: What It Is, Symptoms, and Why Early Advice Matters
What is HIV?
HIV is a virus that targets the CD4 cells of the immune system. It is transmitted through specific body fluids, mainly during sex without a condom or through shared injection equipment, and not through kissing, hugs, food or toilets. Left untreated, it can lead to AIDS; treated early, people live long and healthy lives.
Symptoms to know about
Around two to four weeks after infection, some people develop symptoms that feel like the flu. Others have none. These signs overlap with colds, other infections and stress, so we never diagnose by symptoms; we plan the right test instead.
- Fatigue
- Night sweats
- Mouth ulcers
- Fever
- Sore throat
- Rash
- Swollen lymph nodes
- Muscle aches
Read more about HIV basics, early HIV symptoms, high-risk exposures and when to consult a doctor.
Why consult early?
Time-sensitive prevention
PEP must begin within three days. Talking to someone early is how people find out whether they need it.
Stronger immunity
The earlier HIV is found and treated, the more CD4 cells are preserved.
Protecting partners
An undetectable viral load means HIV is not transmitted through sex.
Hidden infections
Many STIs are symptomless and increase HIV risk, so early testing finds them too.
Following WHO Guidelines: The 5 Cs of HIV Testing
Our counselling follows WHO guidelines on HIV testing services. They boil down to five words, the 5 Cs, which you can expect from any good testing service in Markham:
Consent
Testing is voluntary, and you agree to it after clear information.
Confidentiality
Health information protected by law and by us.
Counselling
Clear information before, and support after, every test.
Correct results
Testing done to standard, with no diagnosis from a single test.
Connection
A real next step: prevention, care or treatment.
Infectious Disease Doctors in Markham and Local HIV Services
“Best doctors for HIV/AIDS in Markham” is a common search, but the right doctor depends on what you need today. For long-term HIV treatment, Markham relies on infectious disease services at Markham Stouffville and nearby Toronto teaching hospitals, by referral, usually by referral. For a test, a sexual health clinic is faster. For clear answers before and after that test, a counselling session is the quickest route.
York Region Public Health sexual health clinics
Confidential STI and HIV testing and treatment for York Region residents.
Markham Stouffville Hospital emergency department
For PEP assessment within 72 hours.
Walk-in clinics
Can order HIV and STI tests if you do not have a family doctor.
Check hours, booking rules and eligibility before visiting; services change. If you do not have a family doctor, the provincial line (Health811) can point you to the nearest option. Need PEP outside clinic hours? Read where to get PEP at night or on weekends.
Is Dr. Monga an infectious disease doctor?
Yes in training and focus: Dr. Yuvraj Monga holds a fellowship in infectious diseases and has worked with HIV, AIDS and STDs for more than 25 years. His role for clients in Markham is counselling and guidance, online. Examinations, lab tests and prescriptions are provided by your local licensed clinicians in Ontario.
When You Need Counselling: Our Services for Markham
Counselling is useful at every stage, not only after a diagnosis. Choose the session that matches where you are right now in Markham:
Looking for HIV counselling in Markham for something specific? See the full list of our counselling services.
Managing PEP side effects
Feeling queasy
A light snack with each dose often helps; your prescriber can add an anti-nausea tablet.
Gas and bloating
Avoid fizzy drinks and heavy meals for a few days.
Loose stools
Oral rehydration and bland food; seek care after two days.
Low energy
Rest well and take PEP at the same time every day.
Fever or rash
Not expected from PEP. Get checked promptly, since it may signal another illness.
Talk to your prescriber before stopping PEP. Go to emergency care for a fever with rash, jaundice, dark urine, severe belly pain or vomiting you cannot stop.

Dr. Yuvraj Monga, MBBS, MD
MBBS, MD (Pharmacology) · Fellowship in Infectious Diseases (Australia) · 25+ years managing HIV, AIDS & STDs
Over a quarter of a century, Dr. Monga has managed and treated HIV, AIDS and STDs for patients from India and abroad. His focus with clients in Markham is simple: accurate information, realistic timelines and steady support until the uncertainty is over.
- HIV testing & counselling
- PEP & PrEP guidance
- ART coordination, CD4 & viral load monitoring
- STD/STI testing & treatment
- HIV anxiety counselling
- LGBTQ+ affirming care
- Relationship & marriage counselling
Booking a Session: How It Works and What Time It Will Be
- Message on WhatsApp A first name is enough.
- Agree a time Early morning or evening slots suit Eastern Time.
- Talk to Dr. Monga Chat, voice or video.
- Follow-up Written next steps and test dates.
| In Markham | India (IST), winter | India (IST), summer |
|---|---|---|
| 7:00 AM | 5:30 PM | 4:30 PM |
| 12:00 PM | 10:30 PM | 9:30 PM |
| 5:00 PM | 3:30 AM (next day) | 2:30 AM (next day) |
| 9:00 PM | 7:30 AM (next day) | 6:30 AM (next day) |
Markham uses Eastern Time. India is 10 hours 30 minutes ahead in winter and one hour less during daylight saving time.
Don't Wait Until the Virus Takes Hold
The earlier you act, the more options you have: PEP within 72 hours, accurate testing at the right time, and early treatment if it's needed. Book your consultation today.
Ask Dr. Monga a Question
Tell us briefly what is worrying you. We receive it by email, and WhatsApp opens with the same message so you can send it straight away.
- 100% confidential
- Talk in English or Punjabi (Hindi too)
- US$99 counselling package, confirmed before payment
- Sessions in Eastern Time
HIV Testing and Counselling Questions from Markham
Who are the best doctors for HIV/AIDS in Markham?
Specialist HIV care in Markham is led mainly by infectious disease services at Markham Stouffville and nearby Toronto teaching hospitals, by referral. The best choice depends on your needs, location and referral. Dr. Yuvraj Monga offers online counselling to help you understand your situation and prepare before you choose.
Is Dr. Monga an infectious disease doctor?
Dr. Yuvraj Monga is an HIV, AIDS and STD specialist physician (MBBS, MD) with a fellowship in infectious diseases and more than 25 years of experience. He provides online counselling, education and guidance from India. Tests and prescriptions in Canada must come from a locally licensed provider.
How long do HIV test results take in Markham?
Self-tests and rapid clinic tests give results in minutes. A standard lab blood test usually takes from a few days to about two weeks. If the screen is reactive, confirmation at the Public Health Ontario Laboratory adds a few more days.
Is counselling required before an HIV screening test?
WHO recommends that everyone receives clear pre-test information and gives informed consent; a longer counselling session is optional but helpful if you are anxious. Post-test counselling is important for every result, and essential for a reactive one.
Is an HIV self-test reliable?
Yes, for antibodies, when used at the right time. Canada's approved self-test can miss very recent infection, so rely on it from about 12 weeks after exposure, and confirm any reactive self-test with a lab blood test.
Where can I get PEP in Markham at night or on weekends?
Go to a hospital emergency department and ask for an HIV PEP assessment. PEP must start within 72 hours of the exposure, and the sooner the better.
Can I get tested anonymously in Markham?
Ontario offers anonymous HIV testing at designated sites, and the GetaKit program can mail a free HIV self-test to eligible residents.
What happens in pre- and post-test HIV counselling?
Pre-test counselling checks your exposure, the right test and timing, and how results will be shared. Post-test counselling explains the result, plans any retest and, if needed, connects you to care and emotional support.
What does an indeterminate HIV result mean?
It means the lab could not give a clear answer. Most often it is a non-specific reaction in someone without HIV, but it can occur in very early infection. A repeat sample or an HIV RNA test usually resolves it within weeks.
What should I do if PEP makes me feel sick?
Nausea, bloating and tiredness are common in the first one to two weeks. Take doses with food, drink plenty of fluids and ask your prescriber about anti-nausea medicine. Never stop on your own; a fever with rash or yellowing skin needs urgent care.
Where can I get an HIV test in Markham?
Options in Markham include York Region Public Health sexual health clinics and Walk-in clinics. Ontario offers anonymous HIV testing at designated sites, and the GetaKit program can mail a free HIV self-test to eligible residents. Check hours and eligibility before you go, and test at the right time after your exposure.
Is there an infectious disease or HIV clinic in Markham?
Yes. Specialist HIV care in Markham is provided by infectious disease services at Markham Stouffville and nearby Toronto teaching hospitals, by referral. You usually need a referral from a family doctor, nurse practitioner or walk-in clinic, but you can get tested without one.
Will an HIV test affect my study permit or immigration application?
A test at a local clinic is confidential and separate from immigration. The immigration medical exam includes its own HIV test for most permanent-residence applicants, and HIV on its own does not automatically make someone inadmissible; IRCC assesses each case.
Can I talk to Dr. Monga in Punjabi?
Yes. For people in Markham, sessions are available in English and Punjabi, and in Hindi too. Just mention your preferred language when you message us on WhatsApp.
What time are sessions for Markham?
Sessions are booked in your local time (Eastern Time). India is 10 hours 30 minutes ahead, one hour less in summer.
More HIV Counselling Guides Near Markham
Further Reading
Doctor-reviewed guides
From our sister site, PEP Treatment for HIV:
- Combined STD and HIV testing One visit, full picture
- STDs without symptoms Why testing still matters
- HIV window period testing When a result is reliable
- HIV testing and PEP for NRIs Care when you visit India
Official resources
- Government of Canada: HIV and AIDS National information
- CATIE Canada's source for HIV and hepatitis C information
- WHO: HIV and AIDS Global guidance
- 9-8-8 Suicide Crisis Helpline Call or text 9-8-8
Related searches
On this site: early HIV testing · window period · PEP · viral load & CD4 · worldwide counselling · USA · India · Dubai & UAE
Medical note: Dr. Monga HIV Counselling Center provides online counselling, education and guidance from India. It does not replace an in-person examination, laboratory testing or prescriptions from a provider licensed in your province. If an exposure happened in the last 72 hours, seek PEP at a hospital emergency department now. If you are in crisis or thinking about harming yourself, call or text 9-8-8.